We are proud of our reputation and are pleased to share below some of our customers' feedback and comments.
A truly excellent service, highly recommended. Oliver James made the selling of our home of over 30 years as stress-free and seamless as possible by being attentive, communicative and responsive. They quickly arranged numerous viewings and found a buyer for our property within days. Always friendly and available to talk, they provided high quality advice, guidance and support throughout. First class and at times going beyond the call of duty.
David & Jane
We discovered the company via a viewing at a property that OJ were marketing and expected the usual five minute whip round the property but how wrong we were. Oliver spent as long as we wanted at the property viewings with us and at no time did we feel pressured or that we were wasting anyone's time which is often the feeling when viewing properties with other agents. He made us feel we were valuable buyers and that he was genuinely interested in what we wanted from our next property. We did not get the property we originally wanted but quickly knew we wanted Oliver to market our own property.
Lisa & Wayne
I was first introduced to Oliver by a friend as I was disappointed by the poor service I was receiving whilst letting out a property by a national agent. He took over the contract in a friendly & professional manner, communicating to both our tenant and ourselves and gave us great confidence throughout. Since then James has taken over in the day to day contact and has also been both friendly and efficient. I would have no hesitation in recommending them to anyone.
I am very pleased with the service I continue to receive from Oliver James, very professional and just very nice to deal with, and competitively priced. They are definitely my estate agent of choice!
Oliver James provided us with a first class and very personal service. They helped us through the process of both securing our new property and marketing and selling our property in under 3 weeks.
They acted as a great facilitator throughout the process, both buying and selling and we felt confident in the process and in advice given to us.
Communication and response time was great.
Would not hesitate to recommend them as a trusted partner!
John & Julie
Trust me, I'm an Estate Agent - that's what Oliver said and we're really glad that we did trust him. It paid off as not only did Oliver sell our unique old property, he found us a dream home that we didn't even know we were looking for!
Throughout the marketing of our house, Oliver's patience and professionalism were tested to their limits with some very unusual situations, but he stuck with us and refused to give up. He took things on personally and it felt like a real partnership which made such a difference to the whole process for us. We worked mostly with Oliver, but on the few occasions when we spoke with James it was clear that they kept each other in touch as we never had to explain anything to James about where we were on things, he always knew as well, which made us feel like valued customers.
Our new home is absolutely perfect and Oliver was able to introduce it to us as he had a real understanding of what we wanted in a home and he just knew it would be a good fit, even if it didn't match to the types of houses he knew we'd already been interested in. This showed us that he really listened to us and cared about our interests.
Being a small company, Oliver James are also able to charge very reasonable rates and offer flexibility which was really appreciated. They are a true customer-service focused independent with the market knowledge, experience and resources of a bigger company.
We would thoroughly recommend Oliver James to anyone looking to sell their property, particularly if you have something a bit different to the rest of the market, as they will persevere! Thank you Oliver and James!!
Fantastic service from the team, I was trying to find a rental property and also had a property to sell . Oliver found me the perfect rental . When it came to selling they market well keep you updated and get a great price.
Although we were the buyers; Oliver James acting as the agents for the vendor; we found them to be very helpful, polite and professional at all times. If we require the services of an estate agent in the future we would be very likely to ask them to act on our behalf.