Sales Service

Sales Service

Longer Working Hours

Our town centre office is open until 7pm weekdays.

We are there when you finish work so you can call or pop in to discuss any aspect of buying or selling. Viewings are arranged to suit you, not just when it suits us.

Over 50% of our appointments take place between 5.30pm to 7pm, or even later as well as Sundays so just imagine the opportunities we would miss if our doors were closed at 5.30pm.

In addition to this, staff mobile numbers are issued for out of working hours contact and calls are encouraged anytime should there be any concerns.

We understand that the increased exposure our clients’ properties receive resulting from this hard work is vital to our success as an Estate Agent... so why would we want to go home?

Communication and your own Property Journal

Communication is essential in any occupation and Estate Agency is no different. You are our number one priority: keeping in touch and ensuring you are updated is the cornerstone of our business.

Further to that, upon instruction, our clients have individual access to their own Property Journal which is linked to our Estate Agency software.

This simple online portal, available twenty-four hours a day, allows our clients to keep track of all viewings booked, feedback from those appointments, offers made, as well as notes regarding progression once a sale has been agreed.

In short, our selling process is transparent.

Presentation

Our focus is giving prominence to your property, not our branding.

Therefore, particulars are carefully crafted and well written, concisely highlighting what is important about your property and, just as importantly, your area, whilst cutting out any nonsense.

Photographs are taken with professional level equipment by professionally trained photographers. In addition to this detailed floor plans, maps and what amenities are available locally are shown – the things people really need to know when buying a house.

Exposure

Our philosophy is simple.

The more people who see your property, the more potential buyers we have reached.

With this in mind, our available properties are given exposure online via all the major national property portals including social media. We also advertise in all relevant local newspapers and publications.

Oliver James’ eye-catching regional and lifestyle magazines, issued six weekly, are circulated to other newly and well established businesses, as well as electronically to our existing clients.

Our associated and highly prominent London office situated in Park Lane holds a selection of our available stock capturing the highly lucrative London market.

Not to mention our town centre office, perfectly placed to capture pedestrians walking from the bus station and Town Library. Our prominent LED window displays are eye catching and act as a magnet for potential buyers passing by.

The Guild of Property Professionals

In 2016, Oliver James were proud to be chosen as the exclusive representative of the Guild of Property Professionals in Huntingdon for continual high standards and service to our clients.

This national network of over 800 Independent Estate Agents encompasses fellow property professionals and like-minded individuals who all adhere to the same code of conduct so you can be rest assured your property is in safe hands whilst achieving maximum exposure.

Our Office

Our office is our home away from home.

We are about building personal relationships as well as providing outstanding customer service and so we wanted the atmosphere of our office and our company culture to reflect that. As such we have created a relaxing environment to present our available properties and talk with our clients.

Our door is always open, the kettle is always on with the chocolate biscuits on standby.

Buying

Having been born and raised in Cambridgeshire we are perfectly placed to advise on buying in this area.

No matter how complex your question might be and what you are looking for from your new address, our independent local knowledge will help you find the perfect fit for your requirements.

Our aim is to provide you with as much information prior to looking around and should you require, we would be happy to chauffer you to your viewings, always accompanying every appointment so that we are on hand to answer any questions immediately and advise where necessary.

Please pop into our office, send an email, or give us a call to discuss your requirements further.

Conveyancing

The relationship between a conveyancer and Estate Agent can make all the difference to the speed and smooth running of a sale.

Naturally, when we form a good relationship with one, we want to recommend their services and work with them again.

So, we have teamed up with one of the highest rated Conveyancing firms across Cambridgeshire who provide excellent service on a No Sale No Fee basis.

Please ask us for further details and your no obligation quotation.

Mortgages

At Oliver James, we can introduce you to Andy Frear – a Mortgage and Protection Advisor who works across Cambridgeshire.

Just to give you an indication, Andy was working in the industry when both partners of Oliver James were born, giving you an idea of the level of experience he has to offer our clients.

To set up a no obligation appointment, at your convenience, please contact the office.

Best Estate Agent Guide 2017

We were delighted to be named within the top 20% of estate agents in the country during the recent Best Estate Agent Guide supported by Rightmove and The Property Academy.

In order to create this list the largest mystery shopper experience of the property industry was undertaken and there were three key areas that were being scrutinised:

  • How well properties are marketed on Rightmove and perform on Rightmove. [As measured by Rightmove].
  • Actual delivery of the sale or let. Time taken for the listing to go to SSTC and does it actually complete. [As measured by Rightmove].
  • How good is the customer experience on contacting the agent via email and telephone? [As measured by Property Academy mystery shop]

Out of over 25,000 estate agents across the UK only 5,153 branches are featured within the guide and we are extremely proud of this achievement.

British Property Award Winner 2018

We are proud to the be the winner of the British Property Award for Huntingdon. 

The award is judged by former Estate Agents,  who independently assess estate agents against a set of 25 criteria, most of which is often overlooked by the clients and certainly overlooked before they decide to get in contract with an agent.